Information For New & Existing Business
  • Contacts
  • Business Ownership Considerations
  • Business Planning
  • Financing Your Business
  • Permit and License Requirements
  • Utilities
  • Assistance Resources


  • Contacts

    Please direct any questions about this resource guide or regarding small business assistance resources available in Vallejo to the Economic Development Division.

    Business Ownership Considerations

    There is no way to eliminate all the risks associated with starting a small business. However, you can improve your chances of success with good planning and preparation. A good starting place is to evaluate your strengths and weaknesses as the owner and manager of a small business. Carefully consider each of the following questions:
  • Are you a self-starter?
    It will be up to you -- not someone else telling you -- to develop projects, organize your time, follow through on details.


  • How well do you get along with different personalities?
    Business owners need to develop working relationships with a variety of people including customers, vendors, staff, bankers, and professionals such as lawyers, accountants or consultants. Can you deal with a demanding client, an unreliable vendor or indifferent staff person in the best interest of your business and still maintain workable relationships with all concerned?


  • How good are you at making decisions?
    Small business owners are required to make decisions constantly, often quickly, under pressure and independently. Can you say no diplomatically to others when decisions reached are not in their best interest?


  • Do you have the physical and emotional stamina to run a business?
    Business ownership can be challenging, fun and exciting when the business is running well. Can you accept long working days, six or seven days a week when your business requires it?


  • How well do you handle time management?
    The usual forty hour week, eight hour day, Monday through Friday schedule does not apply to today's successful businesses. Example, retailing in many cases require Saturday/Sunday work when customers are off work. Can you and your family manage this factor?


  • How well do you plan and organize?
    Research indicates that most (80%) of business failures could have been avoided through better planning. Good organization of finances, inventory, production, schedules can help alleviate pitfalls that are encountered in business startups and established businesses.


  • What is your RC Factor?
    "Change" in our society is an accepted way of life, there is no real progress without some kind of change. Business ownership requires a minimum "Resistance-to-change" attitude, in most cases it, (change), may be the key to survival of a business. How do you accept change when having to make a decision you do not totally agree with?


  • Is your drive strong enough to maintain your motivation?
    Running a business can be stressful at times. Some business owners feel frustrated by having to carry all the commitments and responsibilities of a business without any outside help. Desire and the motivation to make a business succeed can help overcome slowdowns as well as periods of prolonged frustration and stress. Do you have a positive attitude for success at all times?


  • How do you handle competition?
    You must maintain a competitive edge over your competitors at all costs knowing who they are, where they are, how long they have been there, and who their customers are. Can you cope and handle "Competitive Heat"?


  • How will the business affect my family?
    The first years of a business start-up can be difficult on family life. The strain of an unsupportive family may be hard to balance against the demands of starting/running a business. There also may be some financial considerations that must be accepted until the business turns profitable, which could take months or years. You and the family may have to accept a lower style of living and/or place some family assets at risk in the start-up/expansions of a business venture. Are you and your family in agreement of the facts that must be faced with the prospect of starting a business?


  • ON THE UPSIDE

    It's true, there are a lot of reasons not to start your own business. But for the right person, the advantages of business ownership are as follows:
  • You get to be your own boss.
  • Hard work and long hours directly benefit you, rather than increasing profits for someone else.
  • Earning and growth potential are far less limited.
  • A new venture is exciting.
  • Running a business will provide endless variety and challenge and won't settle into a dull routine.
  • Portions of this section were derived from U. S. Small Business Administration documents. Global Business Services (Vallejo, CA) provided information used in this section.

    Business Planning

    Developing a business plan is widely considered to be the most important thing you do before going into business. For a startup, the business plan is an assessment tool. As you work your way through all the points of the business plan, you will have to continually reaffirm the viability of your business idea. As you grow, it will help you keep track of details you can no longer keep in your head.

    It is the blueprint or road map for your business. A thoroughly researched and well-thought-out business plan will clarify your goals, focus your energy, give direction to your work and help you gauge your progress.

    It is a tool for raising capital. A good business plan is essential if you plan to seek money. To get a loan or attract investors, you will need to present a cohesive picture of your business, the management team, why it will succeed and how you intend to repay the bank or investors.

    There is no magic formula. In fact, a written plan isn't even an absolute requirement unless you plan to apply for a loan. However, it's important to understand the concepts of business planning; writing an outline may help you avoid overlooking important points. The following questions should be helpful in the development of your Business Plan.

    Name of Firm

    State the Business' Legal Name

  • Owner or Owner-To-Be
  • State owner(s) name(s) and address(es), as well as the form and percent of ownership.


  • Information on the Business


    Type of Business and Product or Service
  • State the general and specific nature of the business (i.e., general - energy; specific - oil, solar, wind; general - food; specific - restaurant, catering, farming, ice cream parlor, bakery).
  • State the type of business (manufacturing, service, construction, wholesale, retail, other).
  • State the company's goals and objectives.
  • Describe your products and/or services. State who buys the product/service and who the final users are (briefly here, because you will be discussing your customers very thoroughly under Market Analysis).
  • Describe how the product/services is sold to customers (walk-in stores, sales representatives, mail order catalogs, telephone orders, etc).
  • Comment on the quality of product/service.
  • Estimate average price of product/service.


  • History

    If new, say so. If existing, discuss age of business, prior owners, how accused and length of time operated by you, image or reputation, number of employees, last year's sales volume and profit and any significant events that have affected the company's development.

    Location

  • Give addresses and description of areas and building.
  • State whether rented, leased or owned. If rented or leased, state from whom and under what condition.
  • Is the location a good one that is convenient to customers?
  • State business hours.
  • State size (square footage).


  • Personnel
  • For the present and future, state-number of employees, type of labor (skilled, unskilled, etc.), sources of labor, timing of hiring (or layoffs).
  • Comment on the quality of the staff.


  • Economic/Accounting
  • Describe how this business makes money.
  • State how prices are or will be determined and by whom.


  • Inventory, Supplies. Suppliers and Equipment
  • Describe what inventory, raw materials and/or supplies this business uses (initial and continuing).
  • List your suppliers - name, address, type and percent of supplies furnished and length of time you have been buying from each, reliability and frequency of purchase.
  • How easy or difficult is it to get necessary supplies? If it is difficult, how will you deal with potential or actual shortages?
  • Are the prices of your supplies steady or fluctuating? If fluctuating, how do you deal with changing costs?
  • List the equipment used by the business and comment on its condition. If the equipment has been appraised, include values and state who did the appraisal.


  • Legal
  • State form of business (sole proprietorship, partnership, corporation) and status (already formed or in process of formation).
  • State licensing requirements (type and licensing source) and status (not yet applied, applied and pending, obtained).
  • State zoning requirements and status (verified, rezoning).
  • State insurance requirements (type, source) and status.
  • Have building codes been complied with?
  • State any health code requirements.
  • Describe any other laws and regulations that affect the business.
  • Trademarks, patents, licenses, and copyrights should be checked for legality.


  • Future Plans
  • What are your plans for the future (maintain, expand, diversify, sell, etc).


  • Market Analysis

    Consumer (Market)
  • What is your market, or, who are your customers, (wholesalers, retailers, consumers, government, etc.)?
  • Why does this market NEED your product/services? (All markets are created on the basis of NEED). One product/service often satisfies several needs.
  • How long will this market need your product/service? Is your product/service a fad or continuing need; being phased out or created by new technology?
  • List the characteristics of your average customer: Age, location (market area), average income/sales, sex, lifestyle (family or single), working and other important information. The more you understand about your market, the better you can sell to it.
  • What do customers like and dislike about your product/service or business?
  • Estimate the size of the market (in terms of number of customers).
  • Estimate how much the total market will spend on this or similar products/services in the next year.


  • Environment
  • Discuss any environment factors (economic, legal, social or technological which affect your market or product/services. Environmental factors are those which have significant affects on your operation, but over which you have no control (i.e., county growth, rising energy prices, etc).


  • Competition
  • Discuss your competition: number of competitors (direct or indirect), type of company (i.e. product or service), location, age, reputation, size (sales or customers), market share, marketing strategy.


  • Competitive Advantages and Disadvantages
  • Discuss how your product/service meets market needs and how you compare with the competition in terms of product/service features, location distribution, price and other.
  • Compare your estimates of the market's demand and the competition's supply.


  • Projections
  • Give your projections in terms of either the number of customers, items sold, or contracts obtained, etc.


  • Market Strategy

    Sales Strategy
  • Present your marketing strategy. In other words, tell how you will get the edge on your competition and get customers. This is your ACTION PLAN to get business.
  • Your product/service will sell because one or more of the following is attractive: advertising, pricing (high, medium, or low), distribution system (limited, widespread, etc.), service, and promotion.


  • Promotion Strategy

  • Describe how you plan to promote your product/service. State how you will promote: advertising, direct mail, personal contacts, sponsoring events or other (word-of-mouth, trade associations, etc.)
  • If you plan to advertise, state what media you will use: radio, television, newspaper, magazine, telephone book yellow pages, and/or other (billboard, etc.).
  • Study why you consider the media you have chosen to be the most effective.
  • State the content of your promotion or advertising: what your product/service is, why it is attractive, business location, business hours, business phone number, and other. When you are designing your advertising, remember you are selling to satisfy someone's need. Refer back to your Market Analysis on need.


  • MANAGEMENT

    Why have you chosen this type of business? For key management personnel, Include the following: resumes, personal financial statements, tax returns for the last three years, and personal family budget.

    Describe prior experience that qualifies management to run this type of business. State why you feel you can run this business. State how much time management will devote to running this business. Discuss local contacts who may assist you in your business.

    Financial

    Sources and Uses

  • Describe the project to be financed.
  • State where the money to pay for the project will come from (sources) and show in detail how it will be used (uses). The most common uses are equipment, leasehold improvements, inventory, and working capital.


  • Statements

    If business is an existing one, include business tax returns and financial statements for the last three years. Financial statements should include:
  • Balance Sheet
  • Income Statement
  • Accounts Receivable and Aging
  • Accounts Payable and Aging
  • Debt Schedule
  • Reconciliation of Net Worth


  • For both existing and new businesses, project the following financial statements for the next three years (monthly for 1st year, annually for 2nd and 3rd years):
  • Operation (or Income) Statement with
  • Explanation (sales, expenses, profit)
  • Cash Flow with Explanation


  • Financing Your Business
    More than 80 percent of new entrepreneurs start their business without any commercial loans or debt financing. Although the U. S. Small Business Administration (SBA) does make some loans to start a business, they represent less than 20 percent of SBA's entire Northern California loan portfolio. Banks are also hesitant to make small (under $50,000) commercial loans. Lenders and investors prefer to finance a business with a track record and a plan for growth based on experience in the industry. So if you're just starting out and need $25,000 to set up shop and fill your first orders, what sources are available?
  • Savings
  • Personal
  • bank credit including credit cards and personal lines of credit
  • Friends
  • Family members
  • Investors
  • Investors
  • Home equity
  • loans
  • Credit unions


  • Conventional lenders will require significant documentation, personal financial information, and evidence of collateral prior to considering a business loan.

    The Solano County Small Business Development Center is able to assist certain businesses with business financing such as:

  • Loan Guaranty Program for Existing Businesses
  • Listing of most active Solano and Napa County Small Business Administration (SBA) lenders is available in Economic Development Division.
  • Financing and Loan Packaging Referral Assistance for New and Existing Businesses


  • Solano County Small Business Development Center
    424 Executive Drive North, Suite C
    Suisun, CA 94585
    (707) 864-3382


    Permit and License Requirements

    This section is a step-by-step guide to obtaining business permits in the City of Vallejo. Standard federal, State, County, and City regulatory requirements are included in this guide. City offices are open between 8:30 a.m. and 5:15 p.m., Monday through Friday. All businesses will not necessarily need all of the permits listed in this section. In many cases the permit applications can be applied for on parallel tracks.

    City Zoning and Use Permits

    The Vallejo Zoning Ordinance governs where businesses may operate in the City. There are several distinct commercial and industrial districts, each with unique restrictions on the type of businesses that may operate within them. In addition, the City regulates home occupations. It is critical that potential new businesses check with the City of Vallejo Planning Division, 555 Santa Clara Street, Second Floor, Vallejo, CA 94590, Phone (707) 648-4326, about the zoning application process which they must follow. Some businesses will only require Planning Division approval (an over the counter procedure), while others will be required to go through environmental review and obtain a use permit (up to a 90 day process involving a public hearing).

    State Licenses

    Many commercial operations, such as automotive dealers, building contractors, dry cleaners, barbers, etc., require a state license. For information, contact the California Department of Consumer Affairs, 400 R Street, Suite 1040, Sacramento, CA 95814, Phone (916) 445-1254. There is a penalty if licenses are not applied for in advance.

    Businesses selling alcohol are required to obtain a permit from the California Department of Alcohol and Beverage Control, 7677 Oakport Street, Suite 1020, Oakland, CA 94621, Phone (510) 639-0628. In most cases, businesses selling alcohol will also be required to obtain a use permit from the City of Vallejo (see Section A above).

    Most professionals are also licensed by various state agencies. You are probably already aware of this requirement if you are a doctor, lawyer, accountant, real estate or insurance broker, etc. Contact the appropriate state agency if in doubt.

    Federal Identification Number

    All employers and most businesses are required to have a federal identification number. An application form can be obtained by calling the U. S. Internal Revenue Service, Phone (800) 829-1040. When your application has been processed, you will receive your Employer Identification Number, your Federal Tax Deposit slips and information about withholding taxes. This processing period takes approximately four weeks.

    State Sales and Use Tax Permit

    Retail Businesses:

    Under the California Sales and Use Tax Law, a retail businessperson must obtain a valid Seller's Permit in order to sell at retail value. With the permit, the merchant has the right to buy tangible personal property for resale without paying sales or use tax to the vendor. To register as a seller, the proprietor, partner or officer of a business must obtain a Seller's Permit number from the California Board of Equalization, 333 Sunset Ave., Suite 330, Suisun, CA 94585 Phone (707) 428-2041, and must remit taxes to the Board collected from the consumer at the time of sale. Normally the Board will require that the businessperson deposit a security payment or a sales tax bond (usually obtained from your insurance broker) at the time of registration. The amount of security and the tax return basis-monthly, quarterly, or annually, will depend on the credit standing and estimated gross sales of the company.

    Manufacturer and Wholesale Businesses:

    A manufacturer or wholesaler who sells tangible property that will, in turn, be resold to the retail consumer, must obtain a Resale Certificate (available from the California Board of Equalization, 333 Sunset Ave. Suite 330, Suisun, CA 94585 Phone (707) 428-2041), that includes a description of the purchaser's business, property purchased for resale, purchaser's Seller's Permit number, and signature.

    A use tax is levied in lieu of a sales tax on taxable merchandise purchased out of state, or purchased tax free from an in-state retailer when it is used or stored by the business instead of being resold. Additional information and copies of sales and use tax regulations that pertain to particular types of business may be obtained from any office of the State Board of Equalization.

    State Employer Registration Forms

    Employers are required to register with the California Employment Development Department within 15 days after becoming subject to the California personal income tax withholding provisions, the Unemployment Insurance Code, or both. Registration forms are available at the California Employment Development Department, 421 Tennessee Street, Vallejo, CA 94590, Phone (707) 648-4020.

    County Fictitious Name Statement

    Every business that goes by a name other than its owner(s), or other than its name upon incorporation, must file a fictitious name statement with the Clerk of Solano County. The purpose of the filing is to allow the consumer to know with whom he/she is doing business. The minimum registration fee is $24.00. The statement must be published once a week for four successive weeks in a newspaper of general circulation in the area of business. For an application form and further information, contact the Solano County Tax Collector/County Clerk, 675 Texas Street, Fairfield, CA 94533, Phone (707)784-7510.

    City Business License

    Apply at the City of Vallejo Code Enforcement/Business License Division, 555 Santa Clara Street, Firt Floor, Vallejo, CA 94590, Phone (707) 648-4310 for a business license application. You must complete your application, demonstrate proof of a state license and/or Seller's permit, and pay the business license fee. Currently most retail, manufacturing, and service firms pay a fee of $40.00 initially. The fee for firms is calculated on the basis of gross receipts and depends on the type of business.

    The business license must be approved by other City departments. The Planning, Building, and Fire Prevention Divisions are the primary sign-off divisions. Staff in the Code Enforcement/Business License Division can answer questions regarding the sign-offs (and associated inspection fees) necessary for different types of businesses.

    County Environmental Health Permit

    Certain businesses which handle food (sale, preparation) must be approved by the Solano County Department of Environmental Management, 601 Texas Street, Fairfield, CA 94533, Phone (707) 421-6770. This approval is designed to ensure compliance with County sanitation codes. Inspections are provided by the Environmental Health Department within four weeks of the business license application. The inspection fee varies with the size of the business.

    5.9. City Building Permits

    Permits are required for building, plumbing, gas ventilating, signage, electrical repairs, construction, and alterations. Permits must be obtained before work begins. Fees depend on the type and scope of work. Apply at the public counter of the City of Vallejo Building Division, 555 Santa Clara Street, Second Floor, Vallejo, CA 94590, Phone (707) 648-4375.

    City Hazardous Materials Permits

    If your business involves the production and/or storage of hazardous materials, contact the City of Vallejo Fire Prevention Division, 703 Curtola Parkway, Vallejo, CA 94590, Phone (707) 648-4565 to determine the appropriate City permits needed.

    State Workplace Safety Plan

    Recent state legislation (SB 198) requires businesses to prepare an Injury and Illness Prevention Program. Information about this requirement can be obtained from the California Occupational Safety and Health Administration (CAL OSHA) Consulting Service Division, 445 Fremont St., Suite 1200, San Francisco, CA 94105, Phone (415) 972-8500.

    Utilities

    The following section describes the process for obtaining utility service within the City of Vallejo.

    Water

    City of Vallejo Water Division, 555 Santa Clara Street, First Floor, Vallejo, CA 94590, Phone (707) 648- 4345. Upon opening a new business, a deposit is required. The amount of the deposit is based on the amount of consumption, and is approximately the average bill for two months. The deposit is determined by charging you the same deposit for the usage of a similar type business.

    Gas & Electricity

    Pacific Gas & Electric Co (PG&E) (800) 743-5000. All new businesses are required to pay a deposit, which is two times the highest average monthly bill for the site. After making payment on the account for 12 consecutive months on a current basis, the deposit will be refunded.

    Telephone Service

    Pacific Bell, Phone (800) 794-4177. Information about new business service is also outlined in the front of the Pacific Bell Vallejo/Benicia phone book.

    Refuse Collection

    New businesses may request a specific level of refuse service (e.g. can, dumpster) necessary for their business operation by contacting Vallejo Garbage Service, 2021 Broadway, Vallejo, CA 94589, Phone (707) 552-3110. There is no deposit required and service is immediate.

    Assistance Resources


    This section provides information about assistance resources currently available to prospective or existing businesses. Additional information is available at
    www.vallejobiz.com.

    Seminars

    A listing of planned business seminars in Vallejo is available from:

    Solano County Small Business Development Center
    424 Executive Court North, Suite C
    Suisun, CA 94585
    (707) 864-3382

    Business Planning

    Business Publications. Franchising Opportunities, and Business Software

    JFK Library - Reference Division
    505 Santa Clara Street
    Vallejo, CA 94590
    (707) 553-5568
     
    U. S. Small Business Administration (SBA) Publications
    P. O. Box 30
    Denver, CO 80201-0030
    (202) 653-6654


    Business Consulting Assistance

    Solano County Small Business Development Center
    424 Executive Court North, Suite C
    Suisun, CA 94585
    (707) 864-3382

    Assistance for Prospective Women owned Businesses

    Women's Initiative for Self-Employment (WISE)
    450 Mission Street, Suite 402
    San Francisco, CA 94105
    (415) 247-9473

    Site Location Assistance, Permit Process Assistance, Demographic and Economic Information About Vallejo

    City of Vallejo Economic Development Division
    555 Santa Clara Street, Third Floor
    Vallejo, CA 94590
    (707) 648-4444

    College Business Courses

    Solano Community College - Admissions and Records
    4000 Suisun Valley Road
    Suisun, CA 94585
    (707) 864-7171

    Business-related Computer Courses and Employee Training

    Solano County Private Industry Council (PIC)
    320 Campus Lane
    Suisun, CA 94585
    (707) 864-3370

    Assistance with compliance with Americans with Disabilities Act (ADA)

    Legal and technical information available from:

    American Foundation for the Blind (AFB) (202) 223-0101

    Business Organizations

  • Vallejo Chamber of Commerce (707) 644-5551
  • Hispanic Chamber of Commerce of Solano/Napa (Carlos Solorzano) (707) 644-4218
  • Solano County Black Chamber of Commerce (Kenneth Jackson) (707) 643-4873
  • Vallejo Filipino Chamber of Commerce (Hermie Sunga) (707) 644-3000
  • Downtown Association of Vallejo (707) 644-6201
  • Vallejo Convention and Visitors Bureau (707) 642-3653
  • Central Core Restoration Corporation (707) 557-6762


  • Initially printed December 1992 by City of Vallejo Economic Development Division. While we have attempted to identify many of the various federal, state and local requirements that apply to the operation of business, we cannot guarantee that this compilation is complete or accurate. This publication does not relieve people of the duty to ascertain what laws apply to their activities or the manner in which they must comply with those laws.

    Partially Updated September, 1999



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    Economic Development Division
    555 Santa Clara Street Vallejo, California 94590
    Telephone: (707) 648-4444
    Fax: (707) 648-4499
    email: econdev@ci.vallejo.ca.us